Returns & Exchanges
At Illest Brand, we want to ensure you are completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return window for unworn and unwashed items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the provided packing slip to ensure faster processing at our warehouse.
Ship It Back
Print the prepaid shipping label generated from our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing